Rapid Malware Response: How Jason Correia Leverages Full Stack WP Security with WP Remote

Great malware removal is gamechanger

Malware needs to be removed as soon as possible. 

This is a truism everyone in the WordPress community knows. But they often don’t know how to follow through. 

The first step is to have a reliable, deep scanner that checks sites for malware. Malware can hide in files, the database, and even cron jobs, so a partial site scanner will never do the trick. 

Then comes malware removal. It has to be done right, well, thoroughly, and quickly. It is very difficult to hit all those targets with one tool; but not impossible.  

Automatic removal supported by a superb team

Malware removal has to be done surgically, carefully disentangling bad code from the site’s good code, so the site doesn’t break. 

While automated malware removal removes the infected code well, for really complex malware, you need the support team to come in.

Layered security is so important

While the malware tools are very important, right from the firewall and deep scanner, to the malware removal options, there are other ways to protect sites which aren’t quite as obvious. 

Updates, for example, are often overlooked when thinking about a security strategy, but they are invaluable. 

However, updates often break sites, so people delay applying them. This is to their detriment because, when vulnerabilities are publicly declared, there is always a surge in attacks trying to exploit them. Hackers target sites that are not updated, trying to make the most of the situation.

WP Remote merges many separate workflows to manage updates safely. The same dashboard has staging, backups, and vulnerability disclosures, therefore putting important functions together in one place. 

Huge customer impact of being responsive

In Jason’s agency, they have built trust with customers, both new and existing, due to their quick response to WordPress security issues. 

“People come to us because they’ve been hacked, defaced or they have SEO problems because of malware. They have had issues occur at some point, sometimes where they’ve not updated the website and then it’s got hacked or functionality is lost or it’s broken. And we are able to solve those quickly.”

The right tool enables a team to give excellent service; without killing the team in question. 

The rapid response time helps build a great first impression for new customers. They might not even realise that malware is the underlying cause. A quick audit with WP Remote, and Jason’s agency is able to score a quick win. 

He is also able to leverage the results into good advice for the customer as well.

“They’re aware that well you know security is important, there are a lot of hacks, etc, but maybe not realise how it could impact their own client base and business itself.”